Employment Assistance Program (EAP)

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The Employment Assistance Program (EAP) is a work-based program that is focused on resolving personal and work-based issues for employees, and family members of employees, of an organisation.

Having counsellors available for an employee’s family members is unique and extremely beneficial for both the employee and their loved one. Organisations will hire counsellors that will be available for their employees to utilize, whether that be on or off site. The available onsite, and offsite, counselling is a unique experience for employees as some organisations will often disregard their employee’s mental health.

There is a wide range of counsellors available through Employment Assistance Programs that are trained to support individuals and groups in a variety of way. There is a range of different counsellors with specialities in diverse areas, such as mental health, groupwork, nutrition, financial, legal and others.

These EAP sessions offer useful tools for managing the workplace that may not be available, or as practical, through outsourced counsellors. Having these resources greatly improves employee mental health and morale.

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The purpose of the Employment Assistance Program is to support employees, and their family members, during difficult times in their careers and life. By offering support services to both employee and family member, there is a decrease in stress placed on themselves and their loved one. Employment Assistance Programs also offers assistance to managers that are struggling with employee management and team leadership, offering coaching and advice to navigate these situations. These strategies to overcoming conflict are also available to employees and their respective family members.

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For organisations, ensuring that staff mental health and morale are high should be a top priority. It is extremely important to have support services available to ensure that employees are not neglecting themselves. This neglect could lead to future health issues that may be irreversible, which is way it is important for employees to seek help when they aren’t doing so well. Organisations can make it easier for their employees by providing Employment Assistance Programs with a variety of support services.

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It is unrealistic to believe that an employee can take care of their own physical and mental health with support systems in place. That is where Okay Counselling is beneficial. We specialize in mental health counselling, which can positively impact other areas of concern for an employee, or their family member. For example, proving practical approaches of resolving conflicts, which is applicable for both the work place and private life.

An individual’s mental health is extremely important to Okay counselling and ensuring that you receive the highest quality of care, that is relevant to your situation, is our main goal. Each individual has unique experiences and concerns; therefore, we tailor our approach to your needs by using a variety of social work theories that enforce our practice.

For optimal customisation, only theories that can be adapted for the needs of each individual client are utilized. For example, if an individual is experiencing anxiety after a workplace incident, then perhaps engaging with cognitive behavioural therapy would be beneficial. There is a wide variety of factors that can impact an individual’s ability to function, both in the workplace and private settings.

Workplace stress is a common issue that employees experience. Working through workplace stress involves discussions around the root cause of the stress and possible ways to alleviating the impact of this.

Other issues include, but are not limited to, problems with family members, including dependable children, grieving the loss of a loved one or colleague, and managing previous physical and mental health conditions. Similarly, family members can become impacted by these issues, whether that be due to the employed individual or in their personal life.

Family members experiencing these issues can negatively impact an employee’s mental health, therefore, treatment of these problems is important. Okay counselling can support individuals, their family, through these experiences and work towards alleviating any concerns that are impacting your life.

If you would like to learn more about the Employment Assistance Program, please contact our friendly staff

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Are services confidential?

Absolutely, only in cases where information is required by law or court order is information disclosed. Employers and managers cannot access the information you provide during sessions without your permission.

Do I have to pay for EAP?

The cost of EAP sessions is covered by your employer, there is no cost for you or your immediate family members. If the EAP counsellor thinks a referral to an outside support is required, then they will ensure there is an option suitable for your financial situation available.

How do I make an appointment?

Simply call the number of the EAP provider for your organisation and make an appointment for a time that suits you. If you are having difficulty locating the specific EAP service and do not feel comfortable asking around, googling ‘your organisation name EAP’ should yield results.

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ACCESS Programs

https://www.accesseap.com.au/

Converge International

https://www.convergeinternational.com.au/

CHG

https://chg.net.au/

ACACIA

https://www.eapcounselling.com.au/